SUBJECTS

ENQUIRIES

APPLYING FOR A JOB

CATALOGUES AND PRICE LISTS

SAMPLES

INFORMING

CHANGE OF ADDRESS + CONTACT PERSON

ORDERS

FIRST ORDER (methods of payment, delivery times etc)

PROBLEMS WITH ORDERS: where are my goods?; defective goods; where is my payment?

VISITS

ARRANGING TO VISIT A CLIENT + INVITING A CLIENT

MEETINGS

ARRANGING A MEETING + POSTPONING A MEETING

OTHER STUFF

USEFUL BUSINESS EMAIL PHRASES.pdf

BUSINES EMAIL EXERCISE.pdf

SHIPPING TERMS

TERMS OF PAYMENT